When performing a data transfer or backup, Our Agents will:
- Transfer or back up your computer data [all what you want] to another medium (e.g., CD, DVD, internal or external hard drive, network-attached storage or another computer).
- Import the data into an installed program or location (when performing a data transfer).
Note:
- File transfer includes up to 15GB of data; larger amounts of data can be accommodated for an additional charge [Our Agents will inform you before if this could happen].
- Applications cannot be transferred, example Microsoft Office, Design's Software.
- Agents can provide a CD, DVD, External Hard Drive, Pendrive from a Our Store for backup [with the implicit cost], and are authorized to use an external hard drive from a store for on-site data backup assistance. Excludes nontransferable applications and programs.
- Data backup/transfer service excludes recovering any lost data; in such a situation, please request Recovery Data Service.